Top Property Management Virtual Assistant Skills in 2023
Published August 23, 2022
Updated June 15, 2023
Your property management company needs the right people to grow, serve clients well, and ultimately help the company succeed. However, you might not always be sure where to find those people.
If you miss out on the best team members, you could end up with a team that just isn't meeting your needs. That can be frustrating and cause problems for your clients and customers.
Fortunately, there are ways around this problem when considering virtual assistants for your workforce! Finding the right assistants with the skills you're looking for is a great way to improve the quality and value of your company overall.
So, what are the top skills to look for in the best virtual assistant for property management? We've pulled together a list to help you evaluate candidates for your company.
The Value of Virtual Assistants for Property Management
Property management companies that want to scale up know that virtual assistants are crucial to that goal. When you have the right assistants, you're better prepared for any upgrades and changes to your business or client needs.
As the company grows and you add more services and take on new clients, your VAs can increase their workload, or you can find more skilled virtual contractors to deliver the skills you're looking for.
However, that's only true if the property management virtual assistants you choose have the right skills to improve your company!
Training and Low-Costs = Significant Value
When you choose assistants with must-have skills and the virtual assistant training they need for success in property management, you can feel confident that they'll work well with your company for a long time. Your clients will also be happier with the service you deliver, and your tenants will get the service and support they need when renting from your company, as well.
Additionally, a virtual assistant works as a contractor, making them a cost-effective option to build the workforce for your property management company (without significantly increasing your overhead). That's another big bonus of choosing highly skilled assistants to improve your management company's offerings.
Property managers experience lower payroll costs when choosing VAs vs. W-2 employees, while still getting the skills and experience you need from team members. It's a winning situation!
Virtual Assistant Training Leads to More Success
When you focus on the training your virtual assistants need, our property management company has the best support for your business. If you want increased success, more clients, and happier tenants, giving your assistants the support and training they need to help you is crucial.
There are many training options for virtual assistants, depending on what you need them to know (and where you source them for your team)!
For general property management training, choose VAs from a platform that offers free courses and certifications for property management virtual assistants, like VPP Solutions.
Then, for additional aspects of training for specific roles or tasks, you can find additional resources for your remote assistants to build their knowledge and experience.
The Virtual Assistant Skills to Look For in 2023
Virtual assistants for property management should know how to work within the real estate space. There's more to the story, though, than just real estate support. They must also work with your team and company as quality support personnel for their specific roles.
Here are the primary in-demand skills for virtual contractors in 2022 and beyond!
Calendar Management: If your virtual assistant can't keep your calendar coordinated, critical appointments and important dates can fall through the cracks. That's easily avoided when your assistant adds strong calendar management to their list of skills.
Inbox Management: The right virtual assistant training includes opportunities to discuss proper email inbox management. It's all too easy to lose emails or overlook them, and you don't want that to happen when trying to grow your property management company.
Expense Reporting: Property managers need virtual assistants who understand the basics of expense reporting and have good knowledge about some of the most common corporate expense systems so they can be up to speed when hired.
Social Media Manager: You need to be sure your virtual assistant is trained to update all aspects of your social media presence, so clients and tenants can find you and trust the information you deliver.
Copywriting: Your property management virtual assistant may be asked to create rental listings and provide other information for property owners and customers, so they need strong copywriting skills.
Website Maintenance: With a quality assistant who understands the value of website maintenance, you can make sure your online presence puts your best foot forward to bring in more property owners and tenants to your business.
SEO: When you choose a remote administrative assistant, make sure they know the value of SEO so they can create copy to rank highly in search engines and attract interested tenants and property owners.
Event Planning: Planning events such as open houses, investor get-togethers, and community parties can be a great way to showcase how much you care about building your company and helping others, so your assistant needs this skill.
Travel Booking: A good assistant can book travel efficiently, allowing you to venture out and bring in more investors, property owners, and tenants who see the value of the spaces you have to offer.
Photo or Presentation Editing: What tenant doesn't want to see pictures of the great space they're about to rent? Providing quality photos of a vacancy can make a significant difference in how quickly it's rented.
Bookkeeping: A virtual assistant could be ideal for your company's bookkeeping tasks. With the right industry and bookkeeping training, a VA can handle this role!
With a host of valuable skills, your virtual assistants will be even more important to you and your property management company. If the assistant you choose doesn't have all the skills you need when you choose them, training them can make them an even more important member of the team.
A Well-Trained Remote Administrative Assistant Has the Skills You Need
VPM Solutions is the best company to find a skilled and well-trained property management virtual assistant! We also provide in-platform training to help VAs learn about the property management and real estate industries. With free access to our VPM Academy, your virtual assistants become long-term resources for your company's growth.
Find a virtual assistant with the skills you need after setting up your Free Company Profile!
Download "The Real Estate Virtual Assistant Hiring Kit" for more resources!