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What Should Property Managers Look For When They Hire a Virtual Assistant?

A virtual assistant can fulfill essential administrative, marketing, and sales roles for a landlord or project manager. These include digital marketing, administrative assistance, and transaction coordination. When you hire a virtual assistant (VA), you have an experienced professional to take menial tasks off your plate so you can focus on the more important job of growing your business.

One of the most important aspects of hiring a property management virtual assistant is finding the right one! Here are some things that you should look for when considering a VA.

Answering multiple calls at the same time

Reliability

Achieving the right work-life balance and shifting your priorities to business-building activities requires a reliable staff! With a trusted VA in place, you can find time for the things that matter most in your work and personal life. A property management virtual assistant should be a dependable and hardworking staff member who is there to help streamline processes and balance workloads.

When choosing a VA, use a property management VA job search website to find qualified talent that will be available when you need them and deliver quality work.

An Understanding of Property Management 

When you start looking to hire a virtual assistant, you'll find many outsourcing companies trying to snag your business. Hiring a VA shouldn’t be any different from hiring someone locally—but you'll have a broader pool of talent from skilled professionals around the world! 

A general outsourcing company can waste your time and lead to frustration when you can't easily find VAs with experience in the property management industry. Opting for a VA job hub that specializes in delivering talent with an understanding of property management helps business owners quickly find the skilled remote workers that they need. 

Available When You Need Them

Your VA might not live or work in your time zone. However, they should be available when you need them!

If the help you need is during your business hours, hire a virtual assistant who can work during your office hours. If you need someone to cover your phones on weekends or during off-hours (in the evening or early morning), to give you more resources for responding to incoming requests, that should also be an option. The best VA job hub can deliver a virtual assistant to work inside your normal working hours or outside them, depending on your needs. 

Capable of Ramping Up Quickly 

property management VA should be proficient in the most commonly used office software programs and property management software. They should also have enough property management experience to ramp up quickly after your onboarding process to integrate them into your team and operations. 

The right property management VA job hub offers talent that can quickly add productive hours to balance workloads and boost your company's efficiency and customer care. During the interview process, talk with potential virtual assistants about their technical skills, familiarity with the project management systems you use, and make sure they have the background you need to ramp up quickly. 

Able to Work Independently  

While you'll need to manage a VA like any other member of your team, the best virtual assistants are motivated individuals that work well independently. Once they have an understanding of their role and the tasks on their plate, they'll lighten your workload by handling time-consuming tasks that tie up your valuable time. Even delegating some of this work to a VA for just a few hours a month can free up time to grow your business. 

Establishing procedures and guidelines can take a bit of time upfront, but once you do, a virtual assistant will save time (and money) for you and your business when taking on the tasks that bog you down. 

Has Verifiable Training 

Your property management VA should know the ins and outs of the property management industry, marketing, and tenant and owner management. Settling for a general assistant who doesn’t have the kind of experience and qualifications you’re looking for can lead to a time-consuming (and expensive) process to train them and get them up to speed.

The right property management VA job site has a pool of well-trained industry professionals waiting to become your next virtual assistant! As you review potential remote workers to hire a virtual assistant, look for candidates with the training and certifications you need to effectively fill the role. An excellent job hub also provides ongoing training opportunities to keep the field of available VAs well-trained and up-to-date on the latest industry best practices. 

Partial view of client with blank card and businesswoman at workplace in office

Look For the Best When You Hire a Virtual Assistant!

If you've found yourself at a breaking point where you need to hire someone to scale and grow your business—while still maintaining quality and consistency and keeping your sanity—it's time to hire a virtual assistant! The right VA lightens your workload without having the same financial burdens that can come with hiring a full-time employee. Using a property management VA job search website like Virtual PM Solutions can help you find a qualified virtual assistant right away! If you're ready to hire the best VA, get started today!