A Podcast | Jeff Doering

Pete Neubig: [00:00:06] All right. Welcome back, everybody. And, um, like I promised, I have Jeff Doering originally with, uh, GDR Property Management and now co-founder of Renters Insurance Solutions. Jeff, I've seen, you know, you guys have been a great friend of mine while we owned the property management firms together. You know, we've we've done a lot of, you know, kind of masterminding and, uh, you know, obviously, we both went our ways. I sold to mine. You guys sold to pure. You know, I started Vpm and then you started, uh, renters insurance solutions, and now you've, you've partnered with, uh, I think Beagle or something like that. So talk to me a little bit. Talk to me a little bit about, you know, what that partnership is how that came about. And then we'll talk a little bit about what Hris provides for property managers.

Jeff Doering: [00:00:54] Okay. Cool. Thanks. Yeah. Uh, a lot of years in property management and, so that's what we focused on when we came out with renter's insurance solutions about six years ago. And we've been doing that kind of side by side with property management. And then the last year and a half or so, we've been full time at it and very successful. We've had a company come alongside of us called Corgi. They're a pretty innovative AI. They're really AI engineers. Uh, and they've they're behind us now as the insurance company. So the insurance branch, if you are a portion of Corgi, has been around pushing 50 years. And the other side of Corgi is the AI aspect that, uh, powers everything we do at Ris. So we're kind of the agent or that interface with the property management community resources for all of these products that Corgi, uh, has come out with. Now, Beagle, what you're referring to is our kit, our resident benefit kit. They're calling it Beagle just to be cute, I guess. So, uh, people like those little beagles.

Pete Neubig: [00:02:05] Got the big beagles. The product. Corgi is the insurance arm slash tech arm. And you guys are basically like an insurance agent, for lack of a better word. Okay. All right.

Jeff Doering: [00:02:18] That's it.

Pete Neubig: [00:02:18] Yeah.

Jeff Doering: [00:02:19] And we've been heavily involved with Norwegian for, you know, for years and years. And that's that's who we love and that's where we're at.

Pete Neubig: [00:02:26] Yeah. So one one of the lessons learned right here is you made a kind of a just a comment that kind of went under the water here. But I really want to bring it up. You guys started building this while you had the PM firm. And if you know, one of the things that just pure business here, I'm going to I'm going to kind of pivot real quick. But, you know, one of the things that I did when I, when I was working full time, I was building Empire. I didn't quit my job and then say, what do I do next? And just like you guys didn't exit or sell your firm and exit and then say, what do we do next? You guys saw a need in the market. So tell us a little bit about what made you decide on Rys to where was the need in the market and how do you guys feel it?

Jeff Doering: [00:03:10] Well, um, they're this product. These products were developed years ago before they were in the property management arena. And a couple of our partners, um, had some need for their company. They had a very large part of their company that was, uh, maintenance running 8 to 10 trucks. And so the insurance branch came up with an innovative product for them to use, kind of like a hybrid home warranty. And as they use that product in the property management world, they were looking at, this is a product that's not in our arena. And the insurance agent that we were working with said, you can't have this. This is this is unusual. We're doing this for you. But we only we only go to property management firms that are 10,000, 20,000, 50,000 units. And so that's where renters insurance solution was born, where we were able to bring it all together. Uh, all the small me included small property management companies into one, uh, cell. They're segmented, so they don't affect each other. But that's how we were able to bring this to the community of Napa and property management industry, where it wasn't available before. So that's where that was born.

Pete Neubig: [00:04:30] Yeah, I know, like, look, I've been in pride manager for 20 years and I'm still mystified by insurance. It's like it's like you start talking to insurance and it's like I get glassy eyed. I don't really know. So let's just talk about some of the products that you guys offer. And then I'm going to ask, do you offer a la carte. Is it all bundled like talk about a little bit about just talk about what your products are and then how a property manager can leverage them.

Jeff Doering: [00:04:55] Thank you. Uh, yeah. Insurance is kind of like asking about real estate. A realtor selling properties either does commercial, they do single family. They can just be in property management their whole world, their whole life and never sell a property. So that's like insurance. It's there's so many varieties of it. Um, what we offer is tenant legal liability, which is commonly called renter's insurance. Uh, pretty common in the market now. Uh, what we've done is developed what we think is the best RVP out there, and we call it the Beagle kit. And we have.

Pete Neubig: [00:05:30] Beep beep, meaning resident benefit package. Yep.

Jeff Doering: [00:05:34] Kind of the lingo of the of the industry now, but we call ours a beagle kit. Um, so we have base benefit package. Uh, it has credit reporting, uh, renters concierge ID, theft protection that a lot of others do. Uh, we've We've partnered with some pretty hefty companies, uh, credit hub and and utility profit and and AIG for the ID theft protection. So pretty deep. We have the air filter delivery. What's unusual about that as our company's not built to grow through air filters. That's not our our expertise is insurance. So we're bringing this kit to the market at cost. Because what we want to do is come alongside the property management property manager to help them with these innovative products for their profitability. It's real important to us that we partner and that you're profitable and we maximize that profitability. So we bring this kit to the market at cost, and that has generated a lot of excitement. Um, but we have a lot of other products that go along with that.

Pete Neubig: [00:06:43] So we have so would you say like your would you say like your base product is this tenant liability plus these other. You know the the the ID theft protection air filter like that's kind of like a base product. And can I opt in or opt out on any one of those. When I say yes okay.

Jeff Doering: [00:06:58] Yes. And since we came from a property management background, there were three things that were really important to us. One was the profitability. We want to maximize the profitability for the property management. We know this is a nickels and dimes business, so that's why we're bringing this at cost. The other thing was compliance and insurance is huge. Each state is different. We have companies in Washington DC, Maryland all the way to Portland and Seattle. Et cetera. All across. And it's really interesting how different it is from one county to one city, not just the state. So we keep up with all the compliance and make sure we're filed in all of these areas so that someone's not getting hit from their Department of insurance. So that's important. But to answer your question, yes, this was built for all a cart. We don't have an agenda here to drive certain aspects of the kit, so you're able to opt in if you have a favorite concierge. We just unclick that button and you can keep your concierge and not do ours. So that's just an example.

Pete Neubig: [00:08:04] Got it. So if I'm using like CSS and I don't want to use the utility profit piece of it, I just uncheck that box.

Jeff Doering: [00:08:11] We have a lot of people who do that exact thing. Yep.

Pete Neubig: [00:08:15] Got it. So, um, so tell me, uh, typically how your customers use Aria. So they're getting this base package at cost, which obviously is, is is great. Do they then charge like an admin fee or how how do you like you said the we want them to be profitable. How do they how do they become profitable.

Jeff Doering: [00:08:35] Well one is at cost. Their entry level is is so low that they're automatically, uh, if they just keep what they currently have, and then come in at half the cost or a third the cost. That's a tremendous savings or bottom line to for them. I mean, it's just it's just amazing. Some of the calls we have, um, the, the difference in price for them. So that's just cash that year. Right to the bottom line. Got it. The other is if you hit a certain, uh, door count, um, you can participate in some profit sharing with us. And then there's some other areas with admin fees, depending on which product we're talking about. We have 3 or 4 other insurance products where the admin fee comes into effect for them. So there's one on the front end kind of in the middle. And all the back end. There's there's different ways to to increase your bottom line, uh, with these products.

Pete Neubig: [00:09:36] So basically, um, I can have some kind of admin fee as a property manager, and I can I can make some some funds there, some revenue there. Then I have the ability to increase that price or what most people are doing. They already have some kind of RDP that they are already charging, and then they go over to Ris. They can actually get maybe even more inside their current RDP package, and they can. They don't even have to change the price because of the savings they get, because it's cost that allows them to increase their their profitability, their revenue. And then once they hit a certain door count, they can actually get profit. They can actually get a profit sharing. So there's three ways that they can make money.

Jeff Doering: [00:10:18] That's right. Remember admin fees. Just just to throw that out there. You can't just willy nilly throw any admin fee you want. I'm not talking about the the resident benefit package or the kit, but you can't just say I'm just going to charge $8 more on the insurance. Those are filed rates. Those have to be filed with each state.

Pete Neubig: [00:10:36] So do you guys help with that like mentorship like if I, if I bring if I come on as a client with this, let's say I have 500 units and I want to do an admin fee. Would you guys. And I'm in, you know, Houston, Texas, you would kind of guide me on okay. This is an admin fee that you could do. This is what we recommend you guys help with that.

Jeff Doering: [00:10:55] Yeah. Yeah. And that's that's the whole idea is that we want to partner with someone and and walk them through, keep them in compliance. Uh, give them suggestions for profitability. Uh, no one knows their market more than they do. So we're we're not dictating what they should do. We're just giving suggestions based on what we see across the United States. And ultimately, it's their decision what's best for their company. But yes, we we do a lot of consulting.

Pete Neubig: [00:11:23] Uh, one of the things when I was a property manager, I never actually went to an IEP package. Granted, it was in its infancy. I sold back in 19. Um, and one of one of the reasons why I did not move forward with an RBF was just the just a management of it. It just felt overwhelming. Um, you know, um, with, with filter delivery, and I had to do x, Y, and Z, so we kind of piecemeal it. We didn't even call it an app. We just kind of had stuff that was free. Um, sure. Obviously the the industry has matured a lot in this thing, but like, if somebody's listening to this and like, man, that just sounds like now I have to maintain insurance and I got to do credit reporting and this and that, like talk about like how much time and effort that would take on startup and then managing it from the property management perspective.

Jeff Doering: [00:12:11] Well, yeah, I was there back with you. I remember ten years ago trying to look at all this stuff, and it was a lot to build these reports out. Um, but we, we, we capture this information differently than we did six years ago. So for us, it's a 30 minute meeting and we're finished after we do a 30 minute setup call. We're we're finished and were able to gain what we need from your software to to make this seamless and effortless. The whole idea how we look at this is we don't want a property manager having to think about this every day. So we we came we approached this from their perspective. Um, so we just pull this information, uh, through GL codes and there's no it's not sophisticated huge reports like it used to. Used to have to be. It was it was arduous, uh, at the beginning. And it's really changed a lot. It's streamlined quite a bit. We've got it down pretty good.

Pete Neubig: [00:13:11] Do I have to use your GL codes, or do you guys just say, oh, what geo codes do you have? And then we'll go ahead and pull them from there.

Jeff Doering: [00:13:18] No we can use your current GL codes or we can build out new GL codes. It depends. Um, and really what it comes down to is what that a la carte. It depends how you all a carte your kit.

Pete Neubig: [00:13:32] Right. So because if I have three things in one GL code. I'm going to have to create three different GL codes potentially if I only want to use two of them with Ris and one on my own.

Jeff Doering: [00:13:41] Right. So we're helping. We've got a company who's helping, who's bringing in another company. They're merging and they have two different softwares and different plans. And we're, we're we're streamlining that for them. So their staff doesn't have to do all that. So it is really uh, it's gotten easier, that's for sure.

Pete Neubig: [00:14:00] And you guys work with just about any software out there. The app folios and Red vines of the world.

Jeff Doering: [00:14:05] We work with all of them. I'm working with stuff I've never heard before. So of course we work with App Folio, rent vine, rent manager property where all the all the big ones out there. Uh, but I'm working with stuff now I've never heard of before, but our engineers, if you give them about a week, they they come they they make a way. It's it's it's wonderful to work with them.

Pete Neubig: [00:14:25] So you mentioned the your AI component. You got a bunch of AI developers. Ai is the new like AI is the new insurance word to me. Like it's like. I don't know what I mean, right? Insurance is kind of like this mystifying thing. I is now this mystifying thing. What I can. Yeah. Can you give me an example of how you guys are leveraging AI in one of your products?

Jeff Doering: [00:14:46] Yes. Some of it has to do with the with our insurance verification. We do insurance verification for our clients. We do, uh, insurance audits for them. We'll go through their software and audit their insurance to make sure they're compliant. Uh, so there's some things, uh, some automations behind the scenes that we're using AI for. The other is we have, uh, late payment notifications. I know there's some software packages that do that, but not all of them do. So we have that capability. We'll call a tenant or text them, uh, every quarter to tell them it's time to change the filter. We'll do that. And what's nice about AI for us is we can customize it. We also send out, um, automated, uh, move out reports. We can use ours, or we can take the clients move out report. And if we say, hey, we've got it set for 45 days, and they look at I want it at 60 or 90, we can we can customize that for them. Um, and then our, our insurance verification, uh, we use a lot of AI for that. And, um, and it's growing. What we're really doing is each call we learn from a client what they're interested in and what would help take some time or some kind of effort off their staff. And we're taking that to our engineers to see if they'll do that. So that's an area I think for us it's going to grow exponentially.

Pete Neubig: [00:16:16] You were telling me, I think we were we were at either broker owner or one of the conferences, and you were telling me that you were going to utilize AI and establish a partnership with Home Depot to really reduce the filter cost. Is that in place yet, or where are you on that project?

Jeff Doering: [00:16:35] We have an affiliation with them nationwide and that's who we're using. So we just felt like we didn't want to use foldable filters, and we needed someone who was an expert in the filter industry where insurance guys. So we went to what we felt like was the biggest in the nation, and we have a relationship with them, and that's how we're able to enter in at such a low, low cost.

Pete Neubig: [00:17:01] Now, as a product manager, I still got to give you the sizes and all that stuff, right? So we got yeah, we got to do all that. So there is a little bit of lifting on the PPM side if you want to do the filtering piece of it, but that's no matter who you go with. You're going to have to do that right.

Jeff Doering: [00:17:15] Yes. And you know, I can say it's pretty rare that I come across a PM that doesn't have any. But, uh, you know, they we we do. And sometimes they're like, we'll just do these as we go and we work with them. And after about a year, we got them all in there.

Pete Neubig: [00:17:29] Now, you mentioned, uh, tenant liability. Um, does that include contents? Because I know, like, uh, early on when I had property where they were really pushing his tenant liability, but I never went there because I didn't see any value to the resident because there was no content. Um, so I'm kind of a stickler on that still. Does your tenant liability cover any kind of contents for the resident?

Jeff Doering: [00:17:51] Yes it does. And that, I tell you, we didn't go with certain insurance companies at our company, at our property management company, because they didn't have content. I'm like, they have to have buy in. They have to have value. And all of these products have value for the tenant. And so we have content. We have an entry level content at 5000. It's actual cash value. And then we have 10,000 20,000. And then in a couple of about 60 days we're going to have gone up from there. Um, but the replacement value, which is what we offer, Does not take into effect depreciation. So if they bought a $1,600 TV. Actual cash value. Say it's worth $250. Good luck because they depreciated it. This doesn't take is a really good value for what you're paying to have that replacement value. You can get the exact same thing replaced. It's nice.

Pete Neubig: [00:18:47] Yeah. It's true. It truly is a, uh, a benefit to not only the the owner of the house with the liability, but it's a benefit to the resident because they're actually getting some of those contents.

Jeff Doering: [00:18:59] Uh, well, it's two things. You're right. One is, I'm surprised how often it's used. So I'll tell you that. So it is a huge value and it turned and it looks good for the property manager because what's worse, I would say there's some PM softwares out there that offer, uh, only liability, no content. And then when it goes down, they go, hey, uh, Mr. Property Manager, I've been paying for this for years. Uh, this. I want to file this claim. Oh, there's no content. And now you're stuck.

Pete Neubig: [00:19:30] Yeah. You're the bad guy.

Jeff Doering: [00:19:32] You're the bad guy.

Pete Neubig: [00:19:33] And so, uh, give me give me a. Do you have a story or two that you can, uh, tell us about somebody using RA and some kind of weird thing happen, and it was all taken care of by by Rys.

Jeff Doering: [00:19:46] Oh, there's a lot. Uh, there are toilets that will overflow. And you have to determine, is it the, the tenant's fault or is it it fall on the owner, the difference between the tenant liability versus owner. You know, so there's those types of, of issues you have to look at. You have people who when they go through an eviction they're being evicted. They haven't paid for two months rent. And all of a sudden my content is 20,000. So they filed a $20,000 Rolex watch.

Jeff Doering: [00:20:20] Uh, And so there's there's.

Jeff Doering: [00:20:22] All kinds.

Jeff Doering: [00:20:22] Of weird stories like that.

Jeff Doering: [00:20:24] But the ones that are, that are really fun is, um, when someone's actually down and out and it's it's sad. Uh, the kitchen burned down. Um, they've got kids with them, and we're able to we have we have, um, you know, we're able to put them up in a hotel because we have additional living expense in our in our insurance. Um, what I like is when you have another insurance company, you have to go through the phone tree. For example, if you were calling, let's say, like Geico or Allstate, some of these, you've got to go through and file and it could be two weeks, three weeks, four weeks. When you have an issue and you're carrying our insurance, you're getting me or one of a couple of other people you're talking to the actual insurance agent. I've I've found that we have, uh, put money in a tenant's account the next day because they were out on the street and we just sent them the money. Once we we went through with the property manager what was going on. We're representing that property manager. And once we found out it was legitimate, there's no three weeks. We we've put money ACH in their account the next day. And I can tell you. Yes, it's great to help the tenant, but when I'm the property, I remember being the property manager or the manager over that, that, that branch. And you can solve that problem for a tenant in one day. Yeah.

Pete Neubig: [00:21:55] It it really reduces stress. It gives you it gives you great, uh, it reduces stress on the team and it and it gives you a lot of, um, goodwill with that resident for sure.

Jeff Doering: [00:22:07] Yeah. So those are the kind of stories we deal with. We have property managers that call us every day, uh, asking, um, to look at, to relook at a claim and we'll look through it and see what see if the adjuster was heavy handed. We have that kind of input. We have to stay within these, you know, the legal part, but there's some leeway there, um, of working with the with the company. So I enjoy the part that we're so accessible because I know what it's like to be on the other side of it.

Pete Neubig: [00:22:41] And it's nice to because the resident, they may call the property manager, and the property manager can literally tell the resident to give you guys a call. Is that right? Or really?

Jeff Doering: [00:22:49] That's right.

Jeff Doering: [00:22:49] There's two aspects to this. One is the liability. That's the claims adjuster. That's a portal. We have a portal, uh, that all our clients have access to with all their paperwork, addendums, filters. Um, and what they do is, is they file that in that portal for the liability part. The, um, tenant part, if they had a content claim, is just an 800 number and that reaches us, that reaches our claims adjuster. And it's it's not, you know, this long drawn out activity.

Pete Neubig: [00:23:23] Right? Right. Um, so we talked a little, a little bit about some of the products and the tenant liability. Are there other insurances the property management company can utilize RA for, or is it just tenant liability and contents at this time?

Jeff Doering: [00:23:37] Well, we have several and we have even 3 or 4 more products coming out around September October. But right now we have security deposit by down. You know, there was a time in the industry where we were trying to replace the whole security deposit, which we still have that capability, but it is just so tried and true that we want that security deposit. And so what we've come up with and it's been pretty successful is a buy down. So if you have someone who has a $2,000 security deposit, they have the opportunity to buy down 1000 of it. So the tenant would give the property manager a thousand and then for a fee per month, they would have the opportunity to not to have to put up that other thousand. And then we would back that with our insurance.

Pete Neubig: [00:24:22] Yeah. That gives a that. So that means the resident still has a little bit of skin in the game. And they're paying monthly versus because I know I don't even know if Rhino exists anymore, but I know they were the first ones to introduce this Rhino and Abigail. And I know one of them. I don't know if it's Rhino or Abigail, but one of them is just they stopped doing it right because it was.

Jeff Doering: [00:24:40] Rhino Rhinos taking a pretty big hit. And I've heard people go, I think that's still out there doing well. Yeah. Uh, but the newest product we came out with because of California, they outlawed to, to a degree, uh, pet fees, which is massive in our industry. And so we developed for some other large companies our pet policy. I believe we're the only one in the nation that has it. And it's $1,500 coverage for pet. Pet damage also comes with, uh, bodily injury. It's 10,000, you know. If the dog bites the next door neighbor's kid or something.

Pete Neubig: [00:25:15] And that's. How does that work? So the the resident can opt in for that?

Jeff Doering: [00:25:21] Yes. Or a a client of ours could say you you need to have pet insurance. They can go out and look for another one to replace it because you have to have that option. I believe we're the only one out there with it right now. But, um, if you're taking a bath, basically, uh, and don't have that pet fee anymore and also you need some extra protection, we're finding people in other states are calling us, and they want this product, uh, to cover pet damage. And it's not even as big a issue as it is in California. But we have other states calling us and implementing this, uh, every week right now.

Pete Neubig: [00:26:00] And so is it. Is it all through all 50 states? This, this? Yes. Oh, okay. All right. Yeah. All right. Yeah. All right.

Jeff Doering: [00:26:07] So required in all 50 states. There's, uh, two states I believe Maryland, California, maybe D.C., Maryland, for sure, and about six other states that are following California right now. So we're ready for them.

Pete Neubig: [00:26:18] Got it. All right, so give us a teaser. What's a what's a product that you guys are working on that might be out by September or October?

Jeff Doering: [00:26:26] Oh, I think I think increasing a lot of the limits. I think there's people out there for whatever reason, instead of a 100,000 liability, they want a higher limit. We'll have that capability. I think the content will have a much higher, uh, drop down, almost of those coverages that you'll have a chance to, to select, um, maybe rent replacement that owners are interested in. Uh, dwelling policy that owners are interested in. I get asked that a lot.

Pete Neubig: [00:26:59] Yeah. So what's the dwelling policy?

Jeff Doering: [00:27:02] Well, it's the policy that you have to have as an investor when you have a renter in there. It's not a typical 804 because you're not living in it, but it's a policy that you, the owner, carries in case the house gets burned down while they're tenants in there. Uh, you know, liability insurance that that we request that most people across the United States request is not designed to cover the entire house. The owner already has that. The liability is just designed for, uh, burning the kitchen down and overflow. Something that's going to cost 15,000, you know, up to 100,000. A lot of these kitchen fires are 50, 60, 70,000. So but it's not intended for the, the tenant to to cover the entire house. So the industry standard has been kind of about 100,000 right now.

Pete Neubig: [00:27:56] Would the owner's policy be like almost like a blanket policy where I can I can offer this to all my owners. And as people join in, I can actually maybe even reduce insurance costs for my owners.

Jeff Doering: [00:28:07] Yes. Yeah, that's what we're we're building out right now, so I, I don't have. It's not like I'm holding it back. I don't have the nitty gritty details of it, but I know that's within 60 days of that.

Pete Neubig: [00:28:20] I know insurance costs keep going up. I was just talking to somebody yesterday and they said on all their properties here in Texas, they're there in like New Braunfels outside, like San Antonio area and, uh, everyone in their houses. The insurance went up $1,000 for the year on ten houses. And so, um, you know, having a master policy would almost help prevent that or reduce that, that increase so, so greatly because, you know, you have scale.

Jeff Doering: [00:28:48] So. Right. And our, our prices have been the same for six years, the last six years. So master policies do give you that benefit spreading the risk. Um, yeah. Uh, hail hail damage in Texas and floods in Florida have been have been rough.

Pete Neubig: [00:29:04] Yeah. No, no. No doubt. No doubt.

Jeff Doering: [00:29:07] But our prices have held.

Pete Neubig: [00:29:09] So what? What? What did I not ask you? That I should be asking you? Or what's one thing that you want to let, let our listeners know about before we hit a break?

Jeff Doering: [00:29:17] I think it's I think it's a yeah, I appreciate that.

Jeff Doering: [00:29:19] I think it's important to know who you're working with. And we're our background. We're very deep in insurance. And the people behind me have been doing it for 45 plus years, insurance. And we built this for property managers. And I know people say that a lot, but but that's what this was built. And we're so confident of that that we don't require contracts. A lot of the competition out there requires long-term contracts. We don't. If you know, within 30 days you're good to go. If you're, uh, if you're tired of making money with us. So, uh, but I really like that. I think that's important. Um, our onboarding has. When you touched on that earlier, it's so different than it used to be. It's so much easier. I had an onboarding call this morning and it was like in 20 minutes we were done. And I of course I like that for them on their side. Wow. It's not mind-bending for the staff because you know how it is. Every time you want to do something new, it's.

Jeff Doering: [00:30:18] Like, oh my gosh. What is this?

Pete Neubig: [00:30:21] Taking stuff off the staff. In your case, yeah. Yeah.

Jeff Doering: [00:30:26] Yeah. So I like that work. Customizable. No contracts and accessible. We're going to keep you in compliance. And overall, we really desire for you to be profitable in what we're doing.

Pete Neubig: [00:30:41] That's excellent. All right, I'm going to put you on the hot seat here in a second. We're going to take a quick commercial break, and then we're going to do the lightning round. We'll be right back.

Pete Neubig: [00:30:53] All right Jeff Doering you're on the lightning round. Here we go. All right. Let's see. What is one piece of advice you'd give someone just starting out in the property management business?

Jeff Doering: [00:31:05] Oh, that's what everyone probably says, but I believe it with all my heart. You have to get involved with them and you have to talk to people at lunches and dinners. It's invaluable.

Pete Neubig: [00:31:18] So not not just good enough to be a normal member, but actually go to the local chapters, go to the the national events and volunteer.

Jeff Doering: [00:31:30] All the above. It is paid off and with relationships that are just so valuable. Um, yeah.

Pete Neubig: [00:31:40] What is something that most people don't know about you?

Jeff Doering: [00:31:44] Oh, boy. In my previous life, I was chiropractor.

Pete Neubig: [00:31:51] You were a back cracker, huh?

Jeff Doering: [00:31:54] Yeah. Yeah, I was a chiropractor. Yeah. In my. Yep. Years ago for quite a while.

Pete Neubig: [00:32:00] All right. What is your favorite fast food restaurant your go to?

Jeff Doering: [00:32:05] Oh, man, there's a lot.

Jeff Doering: [00:32:08] I do, I do like Whataburger. I do like Whataburger. Yeah. Gotta put jalapenos on there.

Pete Neubig: [00:32:16] Um, does pineapple belong on pizza?

Jeff Doering: [00:32:19] Uh, if it's the only pizza, I will eat it. I will not order it.

Pete Neubig: [00:32:26] Uh, if you could have dinner with anyone alive, who would it be?

Jeff Doering: [00:32:30] Oh, man. Besides you, Pete, besides me?

Pete Neubig: [00:32:33] Because we've had dinner before, buddy. You've you've already done that one. You checked that box?

Jeff Doering: [00:32:37] That's a tough one. I, I like historians, I love autobiography, I mean biographies, I love historians, probably some of the I would probably go to some of my history books and pick some of those authors. Okay. Um.

Pete Neubig: [00:32:53] Yeah, I like that. All right. Yeah. All right. Last question here. Are you a dog guy or a cat guy?

Jeff Doering: [00:32:59] Uh, heavily dog guy.

Pete Neubig: [00:33:02] Heavily dog guy. All right. Yeah. We'll put you off the lightning round. All right. That's right. You did pass with flying colors. So if somebody's listening to this and they're interested and want to learn more about, uh, hris. Renter's insurance solutions, what, uh, what's the best way to contact you or to get information about RA?

Jeff Doering: [00:33:24] Uh, our website. It's it's y o u r like your risk. Dot com. Your risk. Com.

Pete Neubig: [00:33:35] Got the double r in there.

Jeff Doering: [00:33:36] Yep yep yep. That's fun.

Pete Neubig: [00:33:38] All right. And, um, is there an email or something that they can reach out to you?

Jeff Doering: [00:33:42] Yeah that's Jeff at same.

Pete Neubig: [00:33:45] Your.

Jeff Doering: [00:33:45] R y o r.com.

Pete Neubig: [00:33:48] Yeah. All right. And uh, if you're listening to this and you're not a member of NARPM and you want to meet great vendors like Ris, um, you know, join or go to NARPM or give them a call at (800) 782-3452. And if you are looking to, uh, to get remote team members, um, to help you with your everyday workload, reduce stress on your team, get your hours to reduce stress on your team, and then get a couple of remote team members to reduce stress on your team. Give us a shout or give us a chance. Go to Vpmsolutions.com. You can create a free profile. We have, I think, 42,000 people in over 100 countries looking to work in the property management and real estate industry, or just create a free profile and take advantage of our free VPN Academy. We're over 45. I think we're almost 50 courses now on the Academy. Jeff, thanks so much for being here today.

Jeff Doering: [00:34:46] Thanks, Pee.

Pete Neubig: [00:34:46] Appreciate it. See you buddy.