VPM Solutions Blog

Are Virtual Assistants Worth It?

Written by Ross Gilbert | Jun 13, 2023 9:30:00 PM

From juggling multiple tasks to maintaining a work-life balance, it's no wonder many individuals and companies are turning to virtual assistants (VAs) for support — but are they worth it?

They aren't local. There could be language challenges. You might struggle to find a VA that actually understands property management in the U.S.

With those challenges in mind, we understand why you might ask, "Are virtual assistants worth it?" So, in this blog post, we'll talk about the concept of virtual assistants, their benefits for property management, and why we believe they are worth it for property management companies!

What Is a Virtual Assistant?

A virtual assistant is a skilled professional who provides remote administrative, technical, or creative assistance to individuals, entrepreneurs, and businesses (including property management and real estate businesses). 

These professionals utilize technology and communication tools to work from their own locations, making them highly flexible and accessible.

Why Use a Virtual Assistant for Property Management?

If you're ready to build your workforce to scale your company, why should you consider a VA vs. more in-house W-2 employees? Here's where you'll start to see why property management virtual assistants are worth it. 

Cost-Effectiveness

Hiring a full-time in-house employee for property management can be expensive, especially for small businesses or individual property owners. However, virtual assistants offer a cost-effective alternative as they typically charge on an hourly or project basis, allowing you to pay for the specific services you require.

Time Savings

Property management involves various time-consuming tasks, such as responding to inquiries, screening tenants, managing leases, and handling maintenance requests. By outsourcing these responsibilities to a virtual assistant, property managers can free up valuable time to focus on strategic planning, expanding their business, or personal pursuits.

Scalability and Flexibility

Virtual assistants provide a scalable solution for property management needs. Whether you have a small portfolio or a rapidly growing business, VAs can adapt to your changing requirements. 

You can easily increase or decrease the number of virtual assistants on your team based on the workload, saving you from the hassle and expense of hiring and firing employees.

Expertise and Skillset

Property management involves a diverse set of tasks, ranging from customer service and bookkeeping for your business and properties to marketing, tenant screening, administrative tasks, social media management, and more. Virtual assistants often specialize in specific areas, ensuring you can tap into their expertise for particular tasks. 

This allows you to leverage the skills of professionals who understand the nuances of property management, ultimately improving efficiency and effectiveness.

What Else Makes Them Worth It?

But wait, there's more! Skilled virtual assistants with property management training and experience can become some of your most valuable team members. Choosing virtual talent is worth it for the following additional reasons. 

Enhanced Productivity

Virtual assistants can help boost productivity for your team and company by taking on routine, time-consuming tasks. With the support of VAs, property managers can delegate administrative work, freeing up their time to focus on critical responsibilities and strategic decision-making.

Virtual team members are also excellent support for your in-house team, taking tasks off their plates so they have more time to deliver better customer service and help your company grow. 

Access to a Global Talent Pool

By considering a virtual solution, you have access to a global talent pool without being limited by geographical boundaries. This means you can find VAs with specialized knowledge, diverse backgrounds, and unique skill sets that perfectly align with your property management needs while you might otherwise wait for someone local to come along with the skills you need.

Improved Customer Service

Excellent customer service is vital in the property management industry. 

Virtual assistants can promptly respond to inquiries, address tenant concerns, and handle maintenance requests, ensuring a high level of customer satisfaction. Their ability to handle multiple tasks simultaneously and provide round-the-clock support can significantly enhance the overall customer experience.

Increased Efficiency and Time Management

Virtual assistants are adept at using various tools and software to streamline processes and enhance efficiency. By leveraging their technological skills, you can automate repetitive tasks, streamline communication, and implement effective systems that improve overall time management.

Why Virtual Assistant Talent? They Are the Best Workforce Solution!

The best virtual assistants offer a valuable solution for property managers and individuals seeking efficient and cost-effective support. Their ability to provide specialized skills, scalability, and flexibility, coupled with the advantages of increased productivity and improved customer service, make them worth choosing them for your team. Whether you are a property owner, a real estate professional, or a property management company, harnessing the power of virtual assistants can help you navigate the challenges of your industry with ease.

VPM Solutions is an online platform that connects real estate and property management companies with industry-trained virtual assistants. With VPM Solutions, you can easily find, select, and add virtual assistants to your team without the need for a recruiter or a lengthy hiring process.

Our platform offers a self-service workforce-building experience like no other, including remote team management and payment features — all without any platform fees for companies using the system. If you're ready to see why VAs are worth it, start your Free Company Profile and find virtual assistants for your team!