VPM Solutions Blog

9 Things That a Remote Assistant Can Do (That You Might Not Know)

Written by Pete Neubig | Mar 7, 2023 1:45:00 PM

Before WFH (work from home) and remote jobs became as common as they are today, remote assistants may have provided high-level support and administrative assistance only to businesses in the know. 

Today, a remote assistant can offer complete support, helping businesses sharpen their processes, cut down on administrative costs, run successful social media campaigns, and much more.

It's time to drop the old mentality that virtual assistants are limited in their skills and embrace the true power virtual assistants can provide to your business. 

Today we look at nine things a virtual assistant can do for your business that you might not know, plus how a leading virtual assistant agency can provide remote team members ready to help scale your real estate business to take it to the next level.

9 Things Remote Assistants Can Do For Your Business 

The answer to the question of "what does a real estate virtual assistant do" is a tough one, as there are so many highly trained remote workers with varying skills and capacities. You're probably aware that VAs can handle various administrative tasks, but you might not realize how they can support your business in some other ways! 

1. Competitive Analysis (Tracking Your Competitors)

Knowing what your competition is up to in the real estate industry is how you stay sharp. A remote worker can track and report competitors' movements, undertake a SWOT analysis, maintain up-to-date reporting when they make changes, or build out case studies for quick action. 

In addition, virtual assistants for real estate with a marketing or data background can use tools such as SEMrush to research high-performing keywords of competitors

2. Manage Data Systems (Data Entry, Data Hygiene, and More)

Is your customer data fully optimized? For example, are your buyer and seller email lists up to date? Are you executing intelligent business decisions based on data analytics? 

A remote worker can compile reports, enter data, maintain databases, enter addresses, and utilize company data to remove roadblocks in your team.

3. Establish And Manage Your CRM

When you acquire a new client for your real estate agency or brokerage, customer relationship management software must be updated with contact details and marketing information. A CRM sits at the intersection of sales, marketing, and customer service, making it an integral piece of your business puzzle. 

A remote worker can take charge of your CRM by maintaining current information, automating sales, building funnels, and much more. This leads to more robust sales performance and better customer interactions for your business. 

4. Manage Inbound and Outbound Calls

A remote assistant's benefits to managing your phones include opening your customer service hours for longer, professionalism, and highly trained phone operators.

Additionally, remote workers can manage your live chat software, helping you build better customer interactions. 

5. Meeting Notetaking and Summaries 

Do you want to extract value from every last drop of a team meeting? A remote worker can take notes and build insightful follow-ups by sharing critical points with the team so they can activate them.

Moreover, with a remote assistant taking notes during meetings, your whole team can focus 100% on the meeting and be present. 

6. Pay Invoices or Bills

Remote workers skilled in bookkeeping can provide financial support such as creating, sending, and following up on invoices. In addition, remote workers can help keep track of receipts and manage regular bills such as utilities and cleaning.  

Virtual assistants for real estate can also provide additional bookkeeping support, such as paying vendors and other third parties, which are necessary for the success of your real estate business. 

7. Manage Your Website

Your website must be updated and managed to remain competitive in the real estate business marketplace. 

A remote worker can assist in many areas, including: 

  • Blogging, SEO, and company updates

  • Posting content

  • Responding to inquiries

  • Answering questions

  • Scheduling posts 

  • Running Google Ads

You can avoid losing leads to competitors with an optimized and user-friendly site.

8. Organize and Send Personalized Gifts and Thank-You Notes

Real estate is a social industry! Personal touches to clients and business partners can make all the difference. 

Not only do the right gestures build brand loyalty, but they also increase customer satisfaction. Whether gifts, congratulatory packages, or thank-you notes, a virtual assistant can use your calendar and CRM to send personalized messages. 

9. Develop Presentations for Clients and Key Stakeholders

Whether pitching a new lead or preparing a new property for the market, a professional and attractive presentation can make or break your pitch. 

Thankfully, remote workers can research, compile and prepare stunning presentations that will help translate materials much more successfully. Bonus points if your assistant has a background in design! 

A Remote Assistant Could Be Your Lifeline To a Better Real Estate Business

Remote assistants of today are far more than just administrative support workers. Leading real estate businesses are waking up to the full potential of remote workers to gain a competitive edge in the real estate world. 

If you're ready to unlock the power of a remote assistant or are interested in learning more about how we can help place you with the perfect remote worker for your real estate business, get your Free Company Profile to learn more.